Data Usage Policy
Understanding how RelayChannelNet tracks and manages your data
Overview of Our Data Collection
At RelayChannelNet, we use various tracking technologies to improve your experience with our weekly budgeting educational platform. These technologies help us understand how visitors interact with our content and allow us to provide more personalized financial education resources.
When you visit relaychannelnet.com, we collect information through several methods. Some data collection is essential for basic website functionality, while other tracking helps us analyze user behavior and improve our educational offerings for Thailand's market.
What We Track
Our tracking includes page visits, time spent on educational content, interaction with budgeting tools, and preferences for different types of financial education materials. We also monitor technical information like browser type and device characteristics to ensure optimal performance.
Types of Tracking Technologies
Essential Cookies
These are necessary for basic website functionality. They enable core features like user authentication, session management, and security protections. Without these, certain parts of our educational platform wouldn't work properly.
Functional Tracking
We use these to remember your preferences and settings. This includes language choices, course progress tracking, and customized dashboard configurations that enhance your learning experience.
Analytical Data
These help us understand how users navigate our educational content. We track which budgeting lessons are most popular, where students spend time, and which resources generate the most engagement.
Performance Monitoring
We monitor website performance to ensure fast loading times and smooth user experience. This includes tracking page load speeds, error rates, and mobile optimization effectiveness.
How Tracking Enhances Your Experience
Our data collection directly improves your educational journey. For example, when we notice users struggling with certain budgeting concepts, we create additional resources or adjust our teaching approach. If mobile users experience slower loading times, we optimize accordingly.
We also use tracking data to personalize content recommendations. Students who show interest in advanced budgeting techniques might see more complex tutorials, while beginners receive foundational content first.
Data Retention and Storage
Different types of data have different retention periods based on their purpose and legal requirements in Thailand. Essential functional data is kept only as long as necessary for website operation, typically during your browsing session.
- Session data: Cleared when you close your browser
- User preferences: Stored for up to 12 months to maintain your customized experience
- Analytics data: Aggregated and anonymized after 24 months
- Educational progress: Maintained while your account remains active
- Performance monitoring: Raw data deleted after 6 months, trends kept longer
We regularly review stored data and purge information that's no longer needed. Our systems automatically delete expired tracking data, and we conduct quarterly audits to ensure compliance with our retention policies.
Managing Your Data Preferences
You have significant control over how we track and use your data. Most modern browsers allow you to customize tracking preferences, and we respect these settings whenever technically possible.
Browser-Specific Instructions
Chrome
Go to Settings > Privacy and Security > Cookies. You can block all cookies, allow only first-party cookies, or create exceptions for specific sites like relaychannelnet.com.
Firefox
Access Preferences > Privacy & Security. Use Enhanced Tracking Protection to control what data websites can collect while browsing our educational content.
Safari
Open Preferences > Privacy. You can prevent cross-site tracking and manage cookie settings. Safari's default settings already provide strong privacy protection.
Edge
Navigate to Settings > Cookies and Site Permissions. Choose your tracking prevention level and manage site-specific permissions for optimal balance of privacy and functionality.
Impact of Blocking Tracking
Disabling certain tracking technologies may affect your experience on our platform. Essential functions will continue working, but you might lose personalized recommendations, progress tracking, and customized content suggestions that make learning more efficient.
Third-Party Integrations
Some tracking on our website comes from third-party services that support our educational mission. These include analytics platforms that help us understand user behavior, performance monitoring tools, and educational technology integrations.
We carefully vet all third-party services to ensure they meet our privacy standards. However, these services may have their own tracking technologies and privacy policies. We recommend reviewing their policies if you want comprehensive understanding of all data collection.
Educational Technology Partners
Our budgeting tools and interactive learning modules sometimes use specialized educational technology platforms. These services help deliver more engaging learning experiences but may place their own tracking technologies on your device.
We work only with educational technology providers who demonstrate strong privacy practices and commitment to student data protection. All partnerships include contractual obligations to protect user privacy and limit data usage to educational purposes.
Data Security Measures
We implement multiple layers of security to protect collected data. This includes encryption for data transmission, secure storage systems, and regular security audits to identify potential vulnerabilities.
Access to tracking data is restricted to team members who need this information for website optimization and educational content development. We maintain detailed logs of who accesses data and when, ensuring accountability and transparency in our internal processes.
Our security measures are regularly updated to address emerging threats and comply with evolving privacy regulations in Thailand and internationally. We conduct annual security assessments and immediately address any identified concerns.
Questions About Our Data Practices?
We believe in transparent communication about data usage. If you have questions about our tracking technologies or want to understand how your specific data is being used, please reach out to us.
This data usage policy was last updated on January 15, 2025. We review and update our practices regularly to ensure continued protection of user privacy while maintaining educational effectiveness.